"The Door To Mindset Change Opens Within; Begin There and Just Shift''. - Rachel Nekati


Our Mindset Plays a Critical Role in our Success and How we Cope with Personal and Professional Challenges. 

Changing your mindset is entirely up to you. However, it takes effort because ingrained habits and core beliefs are not always easy to break.

Mastering the art of identifying and re-conceptualizing automatic negative thoughts is the first step toward emotional agility and self-mastery.

We all have different automatic negative thoughts that we unconsciously allow to destroy our dreams. It's challenging to stay positive when that little voice is constantly yelling, "I can't change," "I'm not smart enough," "I'm too old to learn," "I'm not qualified," and so on.


As uncomfortable as change can be, if not painful at times, this masterclass will help you understand the importance of focusing on what you can influence and accepting what you cannot.

You are The Creator of Your Reality!  


"You are the Artist of your Life, do not Give Away your Paintbrush!"


Masterclass Price : Free

However, you must buy a minimum of 20 Just Shift books. The book costs P380.00.

Please get in touch with us for a quote.

[email protected]

+267 71221441 / 71303378 

c/o : Tsebo


Masterclass Duration:  1 hour


Accreditations


Affiliations


              More about us on our Website



Masterclass Objectives

This 1hr Group Coaching Interactive Masterclass Ensures that You;

  • UNDERSTAND YOUR MIND - Discover how your mind works and the factors that influence your personality

  • COGNITIVE BEHAVIOURAL THERAPY - Recognize the link between your thoughts, emotions, and behaviour and the outcomes you encounter in your life

  • SELF - MANAGEMENT - Understand the circles of concern and influence, as well as how to focus on what you can control

  • EMOTIONAL AGILITY - Learn how to be compassionately curious about your emotions and how to protect your emotions from your negative thoughts ( cognitive distortions )

Mindset Change Begins With Self Mastery

We Are PPADB, BQA and EDD Accredited!

Highly Interactive Transformational Training, Delivered Virtually or Face to Face!

Culture and Mindset Change Programme

Post Training Feedback

"This programme is awesome - Botswana could become a better place if this could be rolled out to leadership at various levels across government departments, parastatals and the private sector. The facilitators have positive and energetic personalities".

- David Norris: Vice Chancellor - University of Botswana

"It was simple and straightforward".

- Nelson Torto: Permanent Secretary - Ministry of Tertiary Education, Research, Science and Technology

"It was not about sharing or giving information, but about how to apply newly acquired mindset change strategies at a personal level first, then there will be a value add to the organisation".

- David Mosetse: Executive Director - Botswana Public Service College

"It has been a great experience as it allowed us to receive training at the comfort of our offices complying with Covid -19 protocols. It allowed interaction among participants and the coach. The network also didn't disappoint".

- Duke Masilo: Deputy Executive Director - Botswana Public Service College

"The programme is so impactful, so life-changing needs to be cascaded to other levels within our organisations".

- Kelotsositse  Olebile: CEO - Botswana Investment Trade Industry

"This is a very insightful and wonderful training. It was worth attending. I feel enlightened and revitalised. All the coaches were outstanding 👏.  Well done, and God Bless".

- Thuso Cyril Metshameko: Deputy Director, Dept of Energy - MMGE

"The program is complete, relevant and a game-changer. It has made my horizon to be clearer. I now look at life more positively. Indeed it shall take me to better places. I am enough! I couldn’t ask for more. The Coaches are the best. They know their work".

- Mogare Dithupa: Brigadier  - Botswana Defence Force (BDF)

"The learning outcomes were all met, the facilitator’s passion and knowledge of the subject matter were great. I feel renewed".

- Dikagiso  B.  Mokotedi - Deputy Director General – Policy & Strategy - The National Strategy Office

"The programme is an eye-opener and can transform me at an individual level and the organisation I work for.  I appreciate having been given this rare opportunity. The coaches conversed with their stuff and did their part with passion and enthusiasm. A work well done!!!!"

- Nametso Charlotte Malema : Manager - MNIG

"All the coaches are excellent. There was congruence and seamless flow in their deliberations. What an excellent team of coaches. They make the program more practical. 'Ke ne ke ipotsa gore ba epa kae'. Well packaged program with excellent coaches, which relevant locally and international."

- Gosego Phele : Mindset Change Reset Agenda Task Force - Office of the President

"I have manage to learn about issues of mind set change and culture how to manage my emotion, how to turn my weakness in to strengths and the steps to take. The presentation from all the coaches was perfect they shared informative information with examples which made it easier to understand the concepts".

- Bokamoso Seabo : Management Analyst - Ministry of Local Government and Rural Development 

Our Trusted Partners

Testimonials

"Leaders have energy, Leaders are multipliers, Leaders have patience, Leaders are self motivated and they motivate, this describes Rachel"

Neo Bogatsu - CEO - Botswana Insurance Fund Management (BIFM)

Leaders have energy Leaders are multipliers; they have patience Leaders are self motivated , and they motivate Leaders are influencers Leaders touch lives Leaders have no shame; leaders are visionaries   That’s how I describe and see Rachel Nekati, whom I have known for more than 26years now…. Over the years, I have seen and witnessed all these qualities in Rachel, qualities that are almost natural but are also practised and nurtured…for Rachel understands what personal growth means, what personal leadership means and that without internalising these, you cannot grow others, you cannot influence, you cannot lead… Rachel has this fantastic ability to motivate and help others grow, influence positively, build and nurture; she derives joy and happiness from seeing others grow and prosper…..As they say, it's what makes her “tick.”  

" A powerful soothing injection "

Angelina Ramogobya - Chika - Snr. Assistant Commissioner of Botswana Prisons

I've learned life-changing lessons from this empowering program. I realised that we sometimes exaggerate and make minor issues into big things, which causes us unnecessary stress. I feel empowered and as if I've been given a powerful soothing injection. Thank You, Rachel.

"I am now able to articulate my dream with a clear vision, confidence and direction"

Malebogo Busang - Creative Director

In a noisy world of solutions, guidance and information overload, all without filter, available at one's fingertips, what a perfect time to have a meticulous and grounded voice of reason with Rachel Nekati. A Critical Thinker and Listener, Rachel jealously protected and has personally steered my Creative Mind and empowered me to make my passion a sustainable way of life. I take pride in engaging with her excellent service. I can now articulate my dream with a clear vision, confidence and direction, a skill I found rather complex and unachievable before engaging with Rachel.  My heartfelt gratitude for your patience and robust understanding of the world we live in today. I am because you Are. Thank you very much.

"A Practical and Helpful Break Through In My Life"

by Martha Baker

The course was practical and exceeded my expectations. The facilitator is very engaging and has a vast knowledge of the content and impermeable experience with her facilitation. It enabled a valuable and helpful break though in my life.

"I wish I did this course sooner"

Rumbi Chonyera - Civil Engineer

I took this course to empower, inspire and motivate myself; moreover, Rachel exceeded my expectations. The Course was easy to follow, descriptive and highly interactive. I wish I had done it sooner; anyone who wants to effect a positive change in themselves should gift this program.

"I Feel Empowered and Excited About My Future"

- Hlengiwe Faku - CBT Life Coach and Training Consultant

I’ve just finished my stress and anxiety online self-coaching course by Rachel Nekati and Achievement Enterprises, and what a fantastic experience this was. I signed up for the online course because everything in my life was just too overwhelming. I was spiralling out of control; I had no control over my stress and anxiety. Before starting the course, I was unaware that the symptoms that I was presenting, “feeling panicky and sometimes out of control, " were signs of stress and anxiety. These were made clear when I commenced my online self-coaching course. Whilst I was busy with the course, it never felt like I was doing an online course – the support I received from Rachel was excellent; she was with me all the way. It felt like she was physical with me holding my hand, readily available when I needed assistance and clarity What have been some of the benefits or take-outs that I’ve gotten from the course:  The course helped me manage my stress and anxiety better  The system has brought peace to my life, I feel quietness on the inside, and I’m very calm  I can now understand my triggers and how to deal with them  The course made me realise that stress and anxiety are not something that I need to face on my own. There are people out there to support me.  I feel empowered and excited about my future  I have taken my life and the purpose I have in this life back I highly recommend the course to anyone who wants to manage their stress and anxiety better and empower themselves. I’m amazed and overwhelmed with the changes I’m seeing in me. I just want to thank you very much, Rachel, for this life-changing course. I wake up daily with a purpose and drive to do the things that I enjoy and love. Thank you for reintroducing me to my life again.

"This Is The Best Course I have Ever Done"

Obusitse Mongatane - Snr. Training Coordinator - Central Transport Organization

This is the best course I have ever done. I have learnt to positively acknowledge, recognise and use my emotions where appropriate. As human beings, we are created with emotions which, in most cases, can be a hindrance if they are not adequately managed. L am now in a position to understand my emotions and control my feelings; I know what to do with my emotions. I know how to separate emotions from decision making. My life is different.

"I wish I had Met Rachel 20 Years Ago"

- Allison La Grange - DMSS

It takes only one conversation with Rachel to realise how motivational and inspiring she is. Rachel can read people and situations immediately. Therefore, she can give sound advice. Her workshops are full of life-changing practical solutions to our hectic work and personal life. Rachel leaves you feeling energised, positive and motivated. I highly recommend one take time to go out and attend one of Rachel's workshops. I only wish I had met Rachel 20 years ago! You won't regret talking with Rachel. Her inspiration gives you so much confidence. Go for it!

" My Life Has Transformed. I am More Focused and Alert"

Samantha Matlhagela - Manager Card Products and Etiquette Coach

Nekati, through her platform Just Talk with Rachel and her personal development programs, has been able to help a lot of people to understand their emotions and manage their thoughts. I have personally benefited from her teachings and seen my life transform for the better. I have become aware of my thoughts and emotions and have been able to change my behaviour and attitude towards life. Through the positive changes, I am more focused and alert and see results in everything I do. There is no doubt that Mrs Nekati is committed to making a difference in other people's lives.

Trainer Profile

Author. Trainer. Coach

Rachel Nekati

Dr. Rachel Nekati is a distinguished professional renowned for her multifaceted expertise and impactful leadership in executive coaching, training consultancy, and cognitive behavioural life coaching. With a career spanning over two decades, Dr. Nekati is the esteemed founder and CEO of Achievement Enterprises, a prominent entity now celebrating its 19th year of operation. As an accomplished author, executive coach, and training consultant, Dr. Nekati's influential work has transcended borders and industries. Leveraging her extensive experience as a strategic and transformational leader, she has held executive positions within significant organisations across diverse sectors. As a Mindset Change Ambassador, Dr. Nekati has mentored top-tier individuals, including ministers, permanent secretaries, CEOs, and senior executives in the public and private sectors. Notably, she spearheaded the execution of Culture and Mindset Change Training for Botswana's Senior Officials and employees, marking a pivotal moment in her career trajectory. Dr. Nekati is renowned for her bestselling book, "Just Shift: Self Mastery Guide to Mindset Change," which serves as a cornerstone in aiding individuals in developing a growth mindset, enhancing teamwork dynamics, and boosting workplace productivity. With an illustrious background encompassing senior leadership roles in esteemed organisations such as Standard Chartered Bank, Barclays Bank, and DeBeers Botswana, Dr. Nekati brings a wealth of expertise garnered from international banking experiences in Singapore, Kenya, Zimbabwe, Ghana, and her native Botswana. Noteworthy achievements include her instrumental role in centralising and elevating Barclays Bank Botswana's retail credit function to a top-ranking position within Africa. As a seasoned entrepreneur and certified professional in personal development and cognitive behavioural life coaching, Dr Nekati has established an Online Soft Skills Training Academy, serving as a beacon of excellence in personal and professional development. She empowers individuals with the skills and competencies necessary for personal growth and professional success through flexible and interactive online video-based courses. Driven by a profound commitment to making a positive impact, Dr Nekati has coached thousands of clients individually and in groups, guiding them toward transformative mindset shifts in areas ranging from leadership and business management to general well-being. She has further expanded her reach by creating Self-Mastery Coaching Masterclasses for Adults and Youths and hosting the esteemed Self-Mastery YouTube Channel, "Just Talk with Rachel," which focuses on issues of mindset change and well-being. Beyond her professional endeavours, Dr Nekati serves as the Board HR Chairperson for Morupule Coal Mine and Botswana Digital Innovation Hub, with prior roles including Board HR Chairperson at Water Utilities Corporation and Botswana Technology Centre. Her academic credentials include a PhD in Cognitive Psychology and Neuroscience from the USA, an MSc in Business and Organizational Psychology from the UK, and a Bachelor of Commerce Degree from the University of Botswana, complemented by numerous psychology accreditations. As a published author of three books, including "Just Shift: Self Mastery Guide to Mindset Change," "Mindset Change Simplified Series," and "Just Eat Intermittent Fasting Lifestyle," Dr. Nekati continues to inspire others through her unwavering dedication to capacitating and helping people be happier and become the best versions of themselves, fostering a culture of personal growth, resilience, and fulfilment. Driven by her enduring values of Passion, Purpose, and Impact, Dr Rachel Nekati continues to inspire and empower individuals and organisations alike on their journey towards greatness.

Testimonials

"Rachel is a river that shares knowledge to help others improve their lives, not a reservoir that hoards knowledge"

By: Manana Tshoagong (Publishing Director at Medi "Roots" Publishing)

The Rachel Nekati that I know extraordinarily impacts the world. Rachel is a river that shares knowledge to help others improve their lives, not a reservoir that hoards knowledge. A natural leader who knows the track shows the way and goes the way. Her energy, passion & consistency are just admirable. She is intentional in what she wants to achieve. Oozes confidence. Unstoppable.

"Rachel takes a keen interest in the achievement of her clients"

By: Ruth Maphorisa (Director of The Drive PTY LTD)

I am happy to recommend Rachel Nekati as a Coach and Trainer. I first met Rachel back in 2010, delivering a course on Emotional Intelligence, and her impactful delivery has contributed significantly to who I am today. I have known Rachel as a Transformational Leader who has always led by example. One of Rachel's greatest strengths is following through and taking a keen interest in the achievements of her clients/mentees. One notices that all her deliveries are on transformation as opposed to maintenance. These are the qualities of an effective coach/trainer. I have followed her and recently enrolled in her Just Eat Intermittent Fasting Program. Rachel continues to positively transform people's lives with her excellent Coaching and Training work.

" Rachel has passion for teaching, she is very focused and committed"

by Pascaline Sefawe - Deputy CEO

I have known Rachel Nekati for over 20 years. I met her at the University of Botswana in 1992 when we started our BCom degree. I found Rachel very energetic and committed to her school work. We used to study together and were constantly amazed by her quest for success, especially at such a young age. Our relationship continued building throughout the university; the highlight of that was when she started her training business. She did training for my team on emotional intelligence and me. This training changed my life and the way I do things in life. I became more self-aware and self-motivated. Rachel impacted my team and me significantly, and I thank her. Rachel later introduced me to the IF lifestyle, a fantastic lifestyle which I have adopted since 2018. Rachel has been my IF coach since then and has had a very positive impact on the way I relate to food. I have successfully lost weight because of her excellent coaching and teaching skills. In summary, Rachel has a passion for teaching; she is very focused and committed. She puts all the effort into everything she does and impacts positively on everyone she interacts with. Rachel has the right energy!

" Rachel Has Helped Me To Be A Better Leader"

Thobo Moleko - DMSS

Rachel coached me in the Supervisory and Management Program, and I would like to say I am where I am because of her training. It has been mind-opening and has asserted me to become a better leader of my team. I highly recommend her to any organisation and leaders out there.

"Rachel is an Excellent Trainer who is Professional, Focused and Goal Oriented"

Annah Lewanika - Senior Programme Officer - Special Needs. Botswana Examinations Council

I recommend Rachel Nekati as a trainer for Managing thoughts, emotions and behaviour. I have known Rachel Nekati for several years as a trainer and coach. Rachel is an excellent trainer who is professional, focused and goal-oriented. She incorporates E-learning tools with a wide variety of techniques to ensure she achieves success with her students. Rachel is creative and quick to assess her students' needs to ensure no one is left behind. Additionally, she has an impeccable work ethic, and anyone trained by her will acquire valuable skills that will cause a positive shift in their life.

"Rachel Uses Reflective Practical Training Methods"

Kefilwe Kebafetotse - Public Relations and Communications Manager - Air Botswana

I was pleased to participate in one of the Corporate training sessions facilitated by Mrs Rachel Nekati. Her diverse knowledge of organisational development, communication, and effective teamwork impressed me. In training the Executive Management, Rachel used reflective practical training methods and excellent interpersonal skills to deliver enjoyable and beneficial content to leadership. I highly recommend her for an opportunity she endeavours to pursue. She is a true gem.

" I have Become A New Person With Integrity, Focus, Confidence and Direction"

Kesego Goabaone Shashane - Site Supervisor - DMSS

My experience with the training has completely changed how I think and behave, not only in the workplace but in my personal experiences. Rachel has guided me to be a better person through the principles I carry every day. Since your training, I have become a new person with goals, direction, confidence, and integrity. I will forever be grateful.

"I Use Rachel's Teachings In My Demanding and Stressful Job Every Day"

Dr T. Machacha - Hospital Superintendent - Princess Marina Hospital.

I attended an emotional intelligence workshop conducted by Ms Rachel Nekati. She is very professional and eloquent. I still use her teachings in my demanding and stressful job every day.

"Rachel is A Great Coach and an Emphatic Listener"

Phasi Masalila - Corporate & Public Relations Manager Kwa Nokeng Oil

It is with great pleasure to I share this recommendation for Rachel Nekati as a trainer: -She is very passionate in all she does, stays focused and ensures she gets the best results. -Perfect talking and listening skills and always pays attention to details. - Enjoys mentoring and tutoring, and she walks the talk. - Confident and believe in herself. - Rachel is such a hard worker and supportive. She- Always willing to learn more, and she appreciates good results. In summary, Rachel is a go-getter and brave as she leads by example. Always willing to impart any knowledge that will benefit the next person.

"I am in Control Of My Emotions and Feelings"

Merrilyn Cathy Thuso - Operations Manager DMSS

Having Rachel as my coach was one of the best things that happened to me last year. Her course changed the way I see life. Though it was focused on work, her lessons can also be applied in every aspect of our lives. I started being more organised and planned for my day the day before, which helped me be more productive at work and in life ( I feel overwhelmed if I don't do that now). My behaviour changed too; I used to feel entitled to how I think (my mood), so that made it difficult for my colleagues to work with me sometimes, I guess even people in my life🤔 but anyway, I got to learn to manage my feelings. I learned how to resolve conflict, and from all this, I saw the importance of the golden rule - put yourself in someone's shoes, and do what you would like them to do to others. I learned a lot from Rachel, and I am grateful for the training I received from her.🙂

Training and Business Consultants

We provide training and business consulting to help our clients improve their performance, efficiency and profitability. We provide various customized interventions which will help organizations meet their strategic goals.

Learn More About Our Various Interventions Here

Achievement Enterprises

'Excellence In Achieving'

About Us

Discover What Makes You Unique and Be The Best Version of Yourself!

Know Your Strengths. Understand Your Thoughts and Behavior. Perform From Strength.

Research shows that when we use our strengths, we're HAPPIER, MORE ENGAGED and more likely to ACHIEVE our GOALS. Knowing your strengths will benefit YOU, your TEAM, your FAMILY and the ORGANIZATION. When you know your strengths and use them, you will MAXIMIZE your potential, team RELATIONSHIPS will grow STRONGER, and the organisation will ACHIEVE great RESULTS.
Click Here To Find Your Top 5 Strengths

Other Additional BQA Accredited Courses

Below are our Accredited Courses and you will Get a Certificate at the Completion of the Course

  • Customer Care and Relationship Skills - Creating a Value Driven Culture

  • Customer Care and Contact Centre Management

  • Emotional Intelligence - Anxiety and Stress Management

  • Supervisory and Management Skills

  • Leading Effective Teams

  • Leadership Development Program

  • Change Management

  • Team Building

  • Effective Communication Skills

  • Building Your Self Esteem and Assertiveness Skills

Enjoy Our Real - Time Virtual Learning Experience!

Achievement Enterprises is the  Centre of Excellence for both the in-person and Virtual Learning. 

Virtual Learning is an exciting, dynamic and rapidly developing environment. At Achievement Enterprises, we specialize in a range of impactful soft skills courses. We are working with a broad portfolio of Certified Coaches to bring the best in the eLearning Training space. 

We have a wide range of accredited courses; we also provide tailor-made courses to meet our client's needs and requirements.

At Achievement Enterprises, we ensure that the customer is always at the centre of all we do. 

We exist and use every means available to exceed our customers' needs. Our goal is to keep our customers happy and satisfied.


What Is Achievers  Real-Time Virtual Learning? 

Achievers  Real-Time Virtual Learning format combines In-Seat workshops with real-time online technology. The training is held at a scheduled time. 

This is a highly interactive approach where you log into our scheduled course from your Home, Work or favourite Coffee Shop and join the facilitator and other participants in a workshop. You can join in from your Phone, Tablet, Laptop or Desktop, provided you have internet access.

How Does It Work?

Participants meet virtually in an online workshop through web conferencing equipment, including a Webcam and Headset with a Microphone to provide a rich, interactive 'virtual' workshop. 

The facilitator delivers key learning components, discussions, interactive team activities and group projects 'real-time' online.

What Do I Need?

* Cellphone or Tablet or Laptop or a Desktop

* Internet Connection

* Headsets with a Microphone

How Do I Have My Questions Answered?

* Participants can use the Chat Panel on the right side of the screen, similar to a text message

* Participants may also use the audio feature to ask questions throughout the workshop to the facilitator

* Participants can also use the 'raise hand' icon on the bottom of the screen and wait to be called on

Do I Join At A Specific Time?

* Yes. Since it's Real-Time Virtual learning, workshops begin and end at specific times.

Will The Facilitator See Me In A Workshop?

Of course! The facilitator can see all in attendance, including their names. And the facilitator also receives a notification when someone joins or leaves the workshop.

What If This Isn't For Me?

We have other online interactive pre-recorded video-based courses, which you can also do online. 

These Online Courses will allow you to learn at your Pace Anytime and Anywhere. 

You will still be able to interact with the facilitator online through the discussion forum.

Do I Get A Certificate After Training?

Absolutely. You will get a certificate upon completing the Online Course or Virtual Workshop.


Click On 'All Courses' at the top of this page to see a Variety of our Transformational Online Courses.

Virtual Learning Reviews

"The facilitator showed passion, commitment and enthusiasm...

My experience with the online was fantastic, given that the facilitator showed passion, commitment and enthusiasm in delivering the course. As participants, we were also focused, listened attentively and interacted actively with the facilitator. It is also a cost-effective method of training because it cuts on costs for venues and meals." - Nnosang Mhutsiwa


"The training was more focused; the Trainer was exceptional... 

Rachel presents matters in a way one can relate to, and the anecdotes make the messaging enjoyable. The online learning experience is the way of the future and is more interactive. I have enjoyed myself and learnt profound teachings from the river of the wealth of knowledge." - Yamikani Patson


"Convenient, no travelling, not stressing about traffic...        

I was able to choose my most comfortable learning space.  I constantly felt in contact with the trainer and could hear and lip-read so I did not miss anything.  

The facilitator successfully engaged with everyone, making me attentive, and I could concentrate. Rachel displayed a wealth of knowledge and gave real-life examples. She also could make participants open up and participate fully in class." - Gift Bakumi


"It was easy to concentrate, choose the comfortable training place...

The facilitator was excellent and engaged every member of the team.  I have learnt a lot." - Kebaneilwe Mosigi


''This virtual training was very Interactive...

I felt it was more interactive than had we been trained physically. I had expected that less interaction.” - M C Chaba. 


"There was significant interaction with the trainer...

The online training went well, and I interacted extensively with the trainer. online training is the future.” - Tshepho Gaborone


"The training exceeded my expectation...

The online training was far better than I expected.”                                                   - B K Radikonyana. 


"Online training is the best...

I experienced zoom for the first time. I realised that online training is even much better than physical training because I felt comfortable and at ease."       - N Ntshielang 


"There was no time to hide behind others...

Online training was more efficient because activity physical is more straightforward for participants to hide behind others. In contrast, online, the names of the participants can be picked easily from the system. Everyone is participating.” - K Delu


"This is the timely innovation...

Online training taught me that I don't need a teacher by my side for me to get exercise, and I believe it is the innovation we need in this time of technology. I can study wherever I am, i.e. distance is no longer a barrier.” -  R Mutembedza 


"There was order and interesting group work...

I expected a chaotic setup where supervision would be challenging to employ. However, I was pleasantly impressed when I saw the team is divided into groups, and you regularly check our progress to observe progress. It was awesome. I was fascinated by the technology to allow for privacy or should I saw enhanced supervision.”- B K Radikonyana


“I was engaged and focused throughout the training...

It was my first experience with Virtual and Online training.  As interactive as the course was, it kept me focused and on my toes. Initially, I thought we would just be watching a tutorial video. enjoyed it and am looking forward to more.” -  T Lekuta


"This was a fantastic experience...

Online training was interactive. It was my first time using zoom, and the experience was terrific” - K Kooepile. 


"We all had sufficient time to interact...

The online experience was more interactive because everyone was given a chance to express their views without the fear of matlho a batho.”   – M I Mooketsi.


"I felt great, and I am satisfied with the experience...

It is more like face to face, real-life experience. It was eye opening as this showed that in order to learn or help a customer, we do not acutely need to meet in person but can; the experience made me feel great, happy and satisfied as it was a new experience for me.” - B Raditholo 


"I comfortably related with the trainer...

The online training made me comfortable with the trainer; she made the environment friendly enough for me to participate. And I was always alert and attentive. - O Morotsi 


"I am happy I can study anywhere and anytime...

It went well I was like we were in the same room with you, and it shows that I can study where ever I am at any time.” - K Moabankwe


"The atmosphere was conducive, and we felt so comfortable...

Because It helped to interact well with others who are shy." - MissGee 


"I felt comfortable to participate...

I enjoyed it since I could participate healthily because I think I lack public speaking qualities." - K Ditau. 


"It was well organised...

The virtual training was well set up, to find myself being able to communicate with others over the video has helped build my confidence." - Amo N


"It was well-coordinated...

It's exciting; it allows everyone to talk and listen without interruptions." - BOB.


"Though it was my first on Virtual Training, I had fun...

It was my first time using it. I enjoyed communicating with my team members and building my confidence." - Dicks


"No more stage fright... 

It has been fun, a welcome development for some of us with stage fright." - Sea.


 "This an appropriate forum during the Covid-19 Pandemic...

The online experience training has been the best! I have learnt a lot, and it would be ideal if BURS can  introduce this type of Virtual meeting considering the challenges of  Covid - 19." - Zacks


"I felt free to participate...

I enjoyed it more than usual; we feel free, no stage fright." - Miso.


"Virtual Training is the best...

It is exciting; the audio is better, concentration is also better compared to bigger rooms." - Amo M.


Group discussions were my favourite...

 I enjoyed the group chats, reduced my shines, and it's like I'm doing one on one." - Rati


"We felt like a team...

I enjoyed every moment of it, it brings everyone together, and we feel free to participate." - Tammie